CONTRADICTIONS-3
“A 50 lakh rupee loan application gets sanctioned in a jiffy while a 50000 rupee Mudra loan takes eternity, biting contradictions!” Thus began a speech, dismissive of the sycophantic culture of pre-fixing one’s address with calling out a never-ending list of dignitaries on the dais, from one of the many executives from different banks who were invited for a MSME conclave to share and air their thoughts on the plight of entrepreneurs and the possible banking solutions on their financial problems. He continued: “we thought we understood their world. We never did” “we thought we were banker to every Indian. We are miles away from it” “we thought we were ‘faithful-friendly’. We are nowhere near it” “we thought we were ‘customer-centric’. If any, we are eccentric” We say one thing on this platform and do exactly the opposite once we are back in our air-conditioned room with plush interiors! We are a bundle of contradictions. A young man, fresh from col...